It is the emergence of mass media which makes possible the use of propaganda techniques on a societal scale.
Hiller's publications have appeared in Journal of Educational Psychology, Cognition & Instruction, Journal of Educational Computing Research, Journal of Adolescent & Adult Literacy, Literacy Research & Instruction, Computers & Education, and Journal of Research in Technology Education. She coordinates the K-12 literacy certification for the New Literacies & Global Learning master's program and the C & I Ph.D. Literacy & English/Language Arts program. She co-directs the Friday Institute’s New Literacies Collaborative (newlit.org),where she and her colleagues conduct professional development sessions for teachers in new literacies, including teachers at the Beijing Royal School. She was one of the original creators of the NLI in 2009. Hiller's hobby is non-representational painting; she's conducted two art shows at Third Place Coffee Shop in Raleigh: "Emergence" and "Awake."